Privacy Policy at Stevens Trichology, The Bungalow Annex, 19 Balgores Square, Gidea Park, Romford, RM2 6AU.
This privacy policy sets out how Stevens Trichology uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Stevens Trichology may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- Sometimes we may use the information to improve our products and services.
- No promotional emails will be sent.
- None of your information is used for marketing. We will not contact you unless in direct response to a request by you or to follow up your recovery as an ongoing patient. We may contact you by email or phone.
Security
Our team are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
You can choose to accept or decline cookies as noted in our cookie policy. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites. Such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. We do not pass details to other partners, unless as an ongoing patient to be sent to the surgeon or on request to be sent to your GP.
- If you have previously agreed to us using your personal information, including images taken from procedures conducted at Stevens Trichology, for direct marketing purposes, you may change your mind at any time by writing to or emailing us via our contact page.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Access to your information
You may request details of personal information which we hold about you under UK data protection law. If you would like a copy of the information held on you, please get in touch via our contact page. Please note unless you are an ongoing patient we will destroy consultation records and images as soon as practicable, in accordance with UK GDPR.
If any information we are holding on you is incorrect please contact us as soon as possible. We will promptly correct any information found to be incorrect.
If you have any questions about this privacy policy, please get in touch.